Emergency Referrals

Our partnership with local veterinary teams is vital to providing excellent care to animals, their families, the city of Puyallup, and the surrounding communities.

Teamwork makes the DreamWorks

To provide the best continuity of care for the patient and their families, we believe in veterinarian-to-veterinarian communication whenever possible. For cases that need ongoing or emergent care, medical records can be sent to info@ogvecc.com. We are available 24/7, 365 days a year for urgent care, emergency care, and critical ICU care.

Old Growth Veterinary Emergency & Critical Care Services Include:

  • 24/7 Emergency & Urgent Care Services
  • 24/7 Hospitalization & Intensive Care supported by critical care specialist
  • Emergency Soft tissue Surgery
  • Extracorporeal therapy (only program in the Puget Sound region)
    • Dialysis
    • Total plasma exchange (apheresis)
    • Hemoperfusion
  • Endoscopy
  • Blood and Plasma Transfusion
  • Oxygen Therapy
  • Radiology & Ultrasound
  • Continuous ECG
  • In-house laboratory

How to Access Patient Medical Records:

We use Instinct as our Electronic Medical Record and Treatment Sheets. Shareville is the online portal where records will be shared. Here is a thorough Shareville rDVM Guide for accessing medical records.

When your client gives us your name as their primary care veterinarian, we enter that information in the patient record. As soon as your patient is checked in with our hospital you should then receive an automatic email. A link in the email you receive will take you directly to the patient in the portal. The second link will show you all patients from your hospital that are currently being seen at Old Growth Veterinary Emergency & Critical Care. At check out, you will receive a second email.

Emails from us with records will come from noreply@instinctvet.email or from instinctshareville.vet. If you are expecting records and do not see them, please check your spam folder.

If you do not know your password, you can reset it with the “Forgot your Password” link.

If you do not receive records from us (and they are not in your spam folder), please email us at info@ogvecc.com and we will get records to you right away.